Age Confirmation
Zid bus is strictly for users aged 18 and above. Registration by minors is prohibited, and any account that fails age verification will be closed immediately.
Fair Bonus Policy
All bonuses and promotions are subject to specific wagering conditions. Please read the relevant terms carefully before claiming any bonus — objections raised afterwards will not be accepted.
One Account Policy
Each person may register only one account. If multiple accounts are detected, all accounts and associated funds will be forfeited.
Fast & Secure Withdrawals
Withdrawals on verified accounts are typically processed within 24 hours. If KYC is incomplete, withdrawals may be delayed.
Data Protection
Your personal information is never sold to third parties. All data is stored in encrypted form.
Dispute Resolution
For any dispute, please contact our support team first. We are committed to providing a fair and timely resolution.
1General Terms & Conditions
By using the zid bus website or mobile application, you are deemed to have fully accepted these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our services.
These Terms and Conditions form a legal agreement between zid bus and its users. This document may be updated from time to time. Continued use of the platform following any changes will be considered acceptance of the revised terms.
Important: These Terms apply to users residing in Bangladesh and in any country where online gaming is legally permitted. It is the sole responsibility of the user to comply with the laws of their own country.
Zid bus reserves the right to amend these Terms and Conditions at any time without prior notice. For significant changes, we will make every effort to send a notification to your registered email.
2Account Registration & Eligibility
To open an account with zid bus, the following conditions must be met:
- Must be at least 18 years of age
- You must register using accurate and truthful information
- Opening multiple accounts under the same person's name is prohibited
- You must register using your own identity — registering under another person's name is not permitted
- Your account password must be kept confidential and must not be shared with anyone
Zid bus may request additional documents or identification at any time to verify the information provided during registration. Failure to provide accurate information or to pass verification may result in account suspension or cancellation.
Once registration is complete, please complete your KYC verification promptly from the Profile section. This will significantly speed up your withdrawal process.
3Age Verification & KYC
Zid bus is fully committed to protecting minors from gambling. To verify the age declared at registration, we may request any one of the following documents:
- National Identity Card (NID)
- Passport
- Birth Registration Certificate
- Driving License
Large withdrawal requests may be held before verification is complete. Some promotions and bonuses may also be restricted until the KYC process is finalized. We understand this may feel inconvenient, but it is in place for your own protection.
4Deposit, Withdrawal & Payment Policy
Zid bus currently supports the most popular payment methods available in Bangladesh. Key information about payments is outlined below:
| Payment Method | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| BKash | BDT 500 | BDT 500 | 1–6 hours |
| Nagad | BDT 500 | BDT 500 | 1–6 hours |
| Rocket | BDT 500 | BDT 1,000 | 2–12 hours |
| Bank Transfer | BDT 2,000 | BDT 2,000 | 1–3 business days |
Withdrawal requests will only be processed to the same payment method used for the deposit. If fraudulent activity is suspected, zid bus reserves the right to hold any withdrawal pending further verification.
Warning: Never deposit using another person's payment account. If a third-party payment is detected, funds may be confiscated.
5Bonus & Promotion Terms
Zid bus offers a variety of bonuses and promotions. Before using them, please keep the following general terms in mind:
- Each bonus has specific wagering requirements, typically 20x to 40x the combined deposit and bonus amount.
- Each bonus is issued once only and cannot be claimed more than once across multiple accounts.
- Bonus funds cannot be withdrawn without first meeting the wagering requirements.
- Bonus validity is typically 7 to 30 days from the date of issue.
- Zid bus reserves the right to modify or cancel any bonus offer at any time.
- Accounts may be reviewed if bonus abuse is suspected.
To view the full terms and conditions for a specific promotion Promotions Page view it or contact our support team.
6Gaming Rules & Fairness
All games on zid bus use internationally certified RNG (Random Number Generator) technology, meaning every game outcome is completely random and cannot be manipulated by anyone.
Some important gaming rules to note:
- Any winnings or losses resulting from a technical error or system outage will be considered void.
- If your internet connection drops during a game, your bet will be settled automatically.
- In Live Casino games, the dealer's decision is final.
- In Sports Betting, bets cannot be changed after a match has started.
7Prohibited Activities
The following activities are strictly prohibited on zid bus and will result in immediate account closure:
- Using the platform for money laundering or illegal fund transfers
- Playing games using bots, automated software, or cheats
- Creating multiple accounts to exploit bonus offers
- Exploiting system vulnerabilities or glitches for unfair advantage
- Harassing or defrauding other users
- Registering with a fake ID or false information
- Attempting to cyberattack or hack the platform
If prohibited activities are confirmed, all balances and winnings will be forfeited and law enforcement will be notified if necessary.
8Account Suspension & Closure
Zid bus reserves the right to suspend or permanently close an account under the following circumstances:
- Breach of These Terms and Conditions
- Identity Verification Failure
- Suspected Fraudulent Activity
- Extended account inactivity (more than 12 months without use)
- At the user's own request
Users may close their account at any time. Any remaining real-money balance will be returned via the verified payment method, though bonus balances will not be refunded.
9Privacy & Data Protection
Zid bus takes the protection of your personal information very seriously. All data we collect is used solely for service delivery, identity verification, and fraud prevention.
Your information is never sold to third parties. However, we may be required to share data with regulatory authorities to meet legal obligations. For more details, please see our Privacy Policy Read.
10Limitation of Liability
Zid bus shall not be held liable for the following:
- Losses resulting from technical errors, server outages, or internet disruptions
- Leakage of password or account credentials due to the user's own negligence
- Delays or errors caused by third-party payment providers
- Legal complications related to online gaming in the user's country
Under any circumstances, zid bus's maximum liability is limited to the actual balance in your account.
11Responsible Gaming
Zid bus believes gaming is about fun — not financial stress. That is why responsible gaming is always our priority. On our platform, you can:
- Setting daily or weekly deposit limits
- Taking a gaming break for a set period
- Temporarily or permanently excluding yourself (Self-Exclusion)
- Monitoring Your Gaming Time
If you feel that gaming is having a negative impact on your life, contact our support team immediately. To learn more, visit our Responsible Gaming View page.
Gaming is entertainment, not a source of income. Never bet beyond your means.
12Policy Changes & Contact
Zid bus may update these Terms and Conditions at any time. For significant changes, we will make every effort to notify you via your registered email or a platform announcement. However, it remains your responsibility to review this page regularly.
If you have any questions or feedback regarding these Terms and Conditions, please contact our support team. Our support team is available 24/7, seven days a week.
In closing — zid bus aims to establish itself as a trusted and responsible gaming platform. Our rules and terms are designed to ensure the safety and fairness of all users.
Done reading the terms? Now Join Now!
Register with zid bus and enjoy a safe, fair, and exciting gaming experience. Your personal information and funds are fully protected when you play with us.
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